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PRIVACY POLICY

Premier Paintless Solutions LLC respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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Information We Collect

We may collect personal information when you interact with our website or services. This may include:

• Name

• Phone number

• Email address

• Vehicle information

• Photos of vehicle damage

• Insurance claim information when applicable

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We may also collect certain technical information automatically when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of website activity

 

This information helps us improve our website and better serve our customers.

 

How We Use Your Information

The information we collect may be used to:

• Provide repair estimates

• Schedule inspections or repair services

• Respond to customer inquiries

• Assist with insurance claims when requested

• Improve website performance and customer experience

• Communicate with customers about services

 

We do not sell, rent, or trade your personal information to third parties.

 

Sharing of Information

We may share information when necessary with:

• Insurance companies involved in a repair claim

• Service providers assisting with website operations or communication services

• Legal authorities if required by law

Any information shared is limited to what is necessary to perform our services.

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Cookies and Website Tracking

Our website may use cookies or similar tracking technologies to improve user experience and analyze website traffic. Cookies help us understand how visitors interact with our website so we can improve functionality and performance.

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Users can disable cookies through their browser settings if desired.

 

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission or storage system can be guaranteed to be completely secure.

 

Third Party Links

Our website may include links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites.

 

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

 

Updates to This Policy

Premier Paintless Solutions LLC reserves the right to update this policy at any time. Any updates will be posted on this page with the revised effective date.

 

Terms and Conditions

By accessing or using this website, you agree to the following terms and conditions.

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Use of Website

This website is provided for informational purposes and to allow customers to request estimates or schedule services. You agree not to use the website for unlawful purposes or in a way that may damage or disrupt the website.

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Estimates and Pricing

Any repair estimates provided through the website or by communication with our company are preliminary estimates based on available information. Final pricing may vary depending on inspection, additional damage, or insurance adjustments.

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Repair Services

Repair timelines may vary depending on the extent of damage, parts availability, weather conditions, and insurance approval.

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Premier Paintless Solutions LLC makes reasonable efforts to provide accurate repair timelines but does not guarantee completion dates.

 

Insurance Claims

Customers are responsible for filing insurance claims with their insurance company when applicable. Our company may assist with the claims process but is not responsible for claim approvals, denials, or payment decisions made by insurance providers.

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Vehicle Condition

Customers are responsible for removing personal belongings from vehicles before repairs begin. Premier Paintless Solutions LLC is not responsible for personal items left in vehicles.

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Limitation of Liability

Premier Paintless Solutions LLC shall not be liable for indirect, incidental, or consequential damages related to the use of this website or services provided.

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Governing Law

These terms shall be governed by and interpreted according to the laws of the state in which the business operates.

 

SMS and Text Messaging Policy

By providing your phone number to Premier Paintless Solutions LLC, you consent to receive text messages related to our services.

These messages may include:

• Appointment confirmations

• Estimate updates

• Service notifications

• Follow-up communication regarding repairs

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Message frequency may vary depending on customer interaction.

Standard message and data rates may apply depending on your mobile carrier.

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Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.

After opting out, you will no longer receive SMS communications unless you provide new consent.

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Customer Consent

By submitting your contact information through our website, phone call, or text message communication, you agree to receive communications from Premier Paintless Solutions LLC regarding your request for services. We do not sell or share phone numbers collected for SMS communication with third parties for marketing purposes.

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Contact Information

If you have any questions about this policy, please contact:

Premier Paintless Solutions LLC

Email: info@ premierpdrsolutions.com

Phone: 888-464-5414

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